Mako: AI-powered agents that automate
your workflows — and get you paid faster.
Learn about Operations
Subscribe and be the first to know when new episodes drop
Revenue cycle management isn’t just billing. Learn why billing-first systems scale better than EMR-first software and how clean operations protect PT clinics as they grow.
What PT owners need to know about in-house vs third-party billing, RCM risk, accountability gaps, and what breaks as clinics grow and scale.
StrataPT's COO Casey Peters reveals the hidden billing mistakes costing PT clinics up to 20% of revenue—and how to build a workflow that gets you paid.
Government shutdown 2025: What outpatient therapy clinics need to know about Medicare, Medicaid, reimbursements, and telehealth coverage.
Most PT clinics chase new tools, but lose 70% of patients too soon. Learn how better processes boost retention, outcomes, & profitability.
Michael Silva and Jason Collin explore culture, retention beyond pay, leadership’s 3 Cs, burnout, and AI’s role in private practice success.
In-house billing might feel safe — but it could be your clinic’s biggest liability. Here’s what most owners miss.
As clinics grow and the pressures of delivering quality care while running a business intensify, a new role is emerging at the intersection of clinical excellence and operational efficiency:
